SHIPPING INFORMATION
Welcome to the website of Florala LLC (hereinafter referred to as “we” or “our company”). To ensure that you understand our shipping policies and procedures, please read the following shipping terms carefully.
- Shipping Areas
We currently only ship to the following areas:
●United States - Processing Time
●All orders will be processed within 1-3 business days, and the specific processing time may vary depending on the availability of products.
●During peak periods (such as holidays or promotions), processing time may be slightly delayed. - Shipping Methods
We provide the following shipping options for you to choose from:
●Standard Shipping: Estimated delivery within 3-7 business days.
●Expedited Shipping: Estimated delivery within 1-3 business days.
The cost of all shipping methods will be displayed at checkout. Please select the appropriate shipping option based on your needs. - Shipping Costs
Shipping costs will vary depending on the shipping method you choose, the weight of the package, and the destination. Shipping costs will be calculated and displayed when you check out. Some promotions may provide free shipping options. - Order Tracking
●Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your package on the designated courier’s website.
●If you encounter any problems during transportation, please contact us in time. - Shipping Issues
●Delays: Although we will make every effort to ensure that your order is delivered on time, we cannot guarantee a specific delivery time due to uncontrollable factors (such as weather, courier delays, etc.).
●Lost or damaged packages: If your package is lost or damaged during transportation, please contact us immediately. We will assist you in handling this matter and provide a solution. - Delivery Confirmation
Please be sure to check the package upon receipt. If you find that the package is damaged or the product is missing, please notify the courier and contact us immediately when signing for it. We will do our best to help you. - Change or Cancel Order
●Once the order is submitted, we will process it as soon as possible. If you need to change or cancel your order, please contact us as soon as possible. We will try our best to meet your requirements, but we cannot guarantee that we can cancel the processed order. - Contact Us
If you have any questions about our shipping policy or need further assistance, please feel free to contact us at the following:
●Email: aa@floralashop.com
●Phone: 3013135510
Thank you for choosing Florala LLC. We look forward to providing you with a worry-free shopping experience!